The idea of excellent customer service varies from person to person, so how do you make sure that everyone in your organization is on the same page? This workshop will explore the categories of customers you serve and create a clear and compelling picture of what excellent customer service means. Participants will have fun and learn more about their customers, as well as each other while strategizing effective means to ensure outstanding service.

Facilitated by: Susan McKellep, The Human Development Company

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  • Margaret Constantz

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