Working with Difficult People

In one of our most popular and useful seminars, you will learn how to work with the “know-it-all’s,” the “aggressives,” the “victims,” and six other types of difficult people. You’ll be introduced to tools to identify the reasons behind conflict, including the “Enneagram,” which reveals and explains why some people are more difficult to deal with than others. The tips you will receive will guide the effectiveness of your professional and personal relationships throughout your life.