About this Event
Understanding your audience is essential for effective communication and engagement. This skill involves observing and interpreting the group's mood, body language, and energy, as well as understanding their needs, interests, and expectations. By attuning to these verbal and non-verbal cues, you can tailor your message to resonate more deeply, foster stronger connections, and create a more engaging, impactful experience. Whether presenting in a meeting, leading a workshop, or simply conversing, mastering this skill ensures your interactions are both meaningful and effective.
Facilitated by: Glen Matadeen, Anthem EAP
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